Decision #126/12 - Type: Workers Compensation
Preamble
The worker is appealing the decision made by Review Office of the Workers Compensation Board ("WCB") which determined that he failed to mitigate the consequences of his accident and therefore it was appropriate to implement the deem effective January 4, 2012. A hearing was held on October 2, 2012 to consider the matter.Issue
Whether or not it is appropriate to implement a post-accident deemed earning capacity of $400 per week effective January 4, 2012.Decision
That it was appropriate to implement a post-accident deemed earning capacity of $400 per week effective January 4, 2012.Decision: Unanimous
Background
The worker filed a claim with the WCB for a right shoulder injury that occurred in the workplace on September 28, 2005 while employed as a truck driver. His claim for compensation was accepted and various types of benefits and services were paid. Medical reports showed that the worker was assessed with a type 2/type 3 acromion with a spur. An arthroscopy, bursectomy and acromioplasty were performed on October 5, 2006. The worker was also assessed with myofascial pain.
The worker has permanent restrictions related to his right shoulder. On January 19, 2011, a WCB medical advisor outlined the restrictions as follows:
- no lifting greater than 20 pounds;
- no overhead work;
- no repetitive or sustained activity with the right arm away from the body; and
- no static neck positions.
The medical advisor also noted that based on the treating physician's recommendations, the worker should limit driving to no more than two hours per day.
In October 2011, a Vocational Rehabilitation Plan (“VR Plan”) was developed for the worker under National Occupational Classification 6421, Retail Salespersons and Sales Clerks. The plan included resume and workshop training, a work experience program and job search assistance for the period January 24, 2012 to July 24, 2012. At the completion of the vocational rehabilitation plan, it was anticipated that the worker would be capable of earning $400.00 per week. In the event that he did not secure employment at the end of his job search period, the worker's benefits would be reduced in accordance with WCB policy to approximately $192.10 per week.
File records showed that the worker missed four scheduled appointments between October 12, 2011 and November 3, 2011 to discuss his vocational plan. By letter dated November 4, 2011, the worker was advised by his WCB case manager that by missing four appointments, he failed to mitigate the effects of his compensable injury and therefore his wage loss benefits were being suspended until such time as he was willing to participate in the vocational rehabilitation process. On November 10, 2011, the worker's wage loss benefits were reinstated by the WCB on the basis of his attendance at a scheduled resume and workshop session on the same day.
On November 30, 2011, the Vocational Rehabilitation Consultant (“VRC”) wrote to the worker advising that she was scheduling an appointment for him to meet his WCB employment specialist on the afternoon of December 8, 2011 and that if he was unable to attend the meeting as scheduled, the worker was to contact the VRC by phone or e-mail. On December 9, 2011, the worker left a message on the VRC's voice mail stating that he was unable to attend the December 8 meeting, as he only received the November 30 letter the night before.
A medical report received from the attending physician dated December 5, 2011 indicated that the worker was seen for right shoulder and right upper back pain. It was initially thought that the worker could drive for up to 2 hours in a course of a day but the worker informed the physician that he got severe back pain when he drove more than 20 minutes. It was the physician's opinion that the worker could not work and likely would be unable to hold down any meaningful employment because of his physical limitations. The worker's diagnosis remained that of myofascial pain.
On December 14, 2011, the VRC noted to the file that the worker was scheduled to attend the WCB's offices on December 14, 2011 to meet with her and the WCB employment specialist but that the worker did not show up for the meeting. Later in the afternoon, the worker called to say that he had been on his way to the meeting but had to turn around.
In a letter to the worker dated December 15, 2011, the VRC stated:
"…I have rescheduled the meeting you missed on December 14, 2011 to January 4, 2012 at 2:00 p.m.
Please contact me prior to his date should there be any concerns with your ability to attend. It is important for you to fully participate in VR, and more specifically to attend scheduled meetings as not participating could affect your entitlement to VR services and benefits.
…given you have missed multiple scheduled meetings, this has impacted the timeframes of your VR plan. As outlined in the plan, a work experience component was included in the plan at your request, to provide you with an opportunity to slowly reintegrate back into the work force. Due to the multiple missed appointments (with the Crossroads Trainer and with myself) we are now behind in the timeframes of this plan. Also noted in the VR plan, the occupational goal of retail sales is within your restrictions, there is a good labour market and you have the aptitudes for employment in this market, therefore, you are currently considered employable in this occupational goal. As the delay in arranging the work experience is a result of your missed appointments and the work experience is not required to establish employability, there will be no extension to the plan."
In a note to file dated January 4, 2012, the VRC documented that the worker did not attend the meeting scheduled for January 4, 2012. The worker had left a message on voice mail at approximately 11:00 a.m. that morning indicating that he will attempt to drive in, but that he was having a rough day and may not be able to complete the drive in.
A Vocational Rehabilitation Deem Summary dated January 11, 2012 was placed on file. The VRC outlined that the worker was considered fully employable in NOC 6421 and a recommendation was made that, effective January 4, 2012, the worker's benefits be reduced by the starting wage within NOC 6421, equal to $400.00 per week.
In a letter dated February 24, 2012, the WCB case manager advised the worker that effective January 4, 2012, his weekly wage loss benefits would be $192.10 per week given that he failed to mitigate the effects of his compensable injury and cooperate with his Vocational Rehabilitation program. The case manager stated: "The occupational goal identified in your plan was retail sales. At the end of the plan, your wage loss benefits will be reduced by the earning capacity of this goal, which is $400.00 per week. This is the amount the WCB has determined you are capable of earning based on your physical abilities, education, skills, and the labour market for that occupational group."
In a medical report dated March 19, 2012, the treating physician noted that the worker's chronic right shoulder complaints were now starting in his left shoulder. He stated: "I doubt he will be able to return to work because of his severe muscular pain."
On April 22, 2012, the worker appealed the decision made on February 24, 2012 to Review Office. The worker indicated that he was not able to do anything on a regular basis, and that he had pain constantly, which worsened with activity.
In a decision dated May 11, 2012, Review Office denied the worker's appeal. Review Office referred to specific file documentation to support its finding that the WCB tried to engage the worker to participate in the VR plan which included a suspension of benefits, and found that it was reasonable to conclude that the worker failed to mitigate the consequences of his accident and that it was appropriate to implement the deem effective January 4, 2012. On July 9, 2012, the worker appealed Review Office's decision to the Appeal Commission and a hearing was arranged.
On September 7, 2012, the treating physician wrote a letter to the WCB with respect to the worker's medical status and his appeal. He noted the worker still had tenderness in the right trapezius and now had additional tenderness in the anterior shoulder joint space and on the lateral aspect of the deltoid. He noted that the worker reported a prolonged recovery even after very light activity. "He has tried to ignore the pain during activity but this will cause pain for the next several hours. He has a light chainsaw at home and using it for five minutes was an example of this."
Reasons
Applicable Legislation and Policy
The Appeal Commission and its panels are bound by The Workers Compensation Act (the “Act”), regulations and policies of the Board of Directors.
Under subsection 4(1) of the Act, where a worker suffers personal injury by accident arising out of and in the course of employment, compensation shall be paid to the worker by the WCB.
Section 22 of the Act sets out the effect of a worker failing to mitigate the consequences of an accident, stating that where an injured worker “…fails in the opinion of the board to mitigate the consequences of the accident, the board may, in its discretion, reduce the compensation of the worker to such sum, if any, as would in its opinion be payable…if the worker…had mitigated the consequences of the accident.”
Subsection 39(1) of the Act provides that wage loss benefits will be paid: “…where an injury to a worker results in a loss of earning capacity…” Subsection 40(1) of the Act provides that a worker's loss of earning capacity is the difference between “the worker's net average earnings before the accident and the net average amount that the board determines the worker is capable of earning after the accident.”
WCB Board Policy 44.80.30.20 Post Accident Earnings - Deemed Earning Capacity (the “Deeming Policy”) defines loss of earning capacity as the difference between a worker’s average earnings before an accident and what the worker is determined or deemed to be capable of earning after the accident. Among other things, the Deeming Policy specifically describes how and when deemed earning capacity will be determined for individual claims and states that it must be demonstrated that a deemed earning capacity is reasonable and realistic. Where deemed earning capacity is used, it means that wage loss benefits will be paid as if the worker were actually earning the deemed amount. The Deeming Policy also states that when a worker refuses to cooperate in or complete a program of vocational rehabilitation, a deemed earning capacity will be used under the WCB’s broader policy on mitigation, Policy 44.10.30.60, Practices Delaying a Worker's Recovery. In this case, the deemed earning capacity will be the earning capacity expected on completion of the vocational rehabilitation plan.
WCB Policy 44.10.30.60 Practices Delaying a Worker’s Recovery expands upon s.22 of the Act and requires that a worker, in order to maintain eligibility for compensation benefits, must demonstrate an ongoing effort towards successful completion of the rehabilitation plan and cooperate with the WCB in carrying out the rehabilitation plan and regularly attend appointments that are part of the plan for physical, medical, psychological, or vocational rehabilitation.
Worker’s Position
The worker represented himself at the hearing. He gave an oral submission and answered the questions posed by members of the Panel.
The worker submitted that he was totally disabled from any employment. He described his ongoing pain as preventing him from doing most things, stating that:
I get headaches – major migraine like headaches and stuff, and pain all over my right side all the way down to my hips and it, there’s nothing they say they can do….I hate taking medication and that’s just covering up the problem. It’s not fixing the problem. So, I mean maybe I could have a bit of a better life if I was totally, I mean did a lot more medication, but I don’t like that. But I am to the point now where I can do a little bit on the yard and I can sort of take care of myself.
The worker expressed his frustration with his ongoing pain and stated that he only wanted to be fixed. He said that everything he tries makes it worse and that nothing works.
In his submission and in answering the questions of the panel, the worker detailed the extent of his capabilities which included attending to tasks that include: looking after his daily personal hygiene requirements, washing dishes, feeding and caring for his cats, driving to town for banking, appointments and grocery shopping, occasional use of his chainsaw to cut deadfall on his property, removing deadfall by hand and lifting heavy weights. He noted that he can do most things for a little while, but that he hurts himself by trying to push through pain and doing too much. The worker stated that when he remains in any position for too long, whether seated, standing or lying down, his pain increases and that there is an accumulative effect so that, after activity, the pain continues for a period of time.
The worker explained that he missed appointments set up as part of the VR Plan because of the challenges involved in driving to Winnipeg for those appointments. He explained that the ride in his car causes pain because the road is bumpy, and that the pain is worsened when the weather is bad.
The worker went on to state he did not believe he was capable of returning to full-time employment and entered into the VR plan only on the basis that he would “try” but without any expectation he would succeed. When pressed by the panel on what he meant by that, the worker stated that:
I felt that I could possibly make the VR, vocational rehab, those appointments and stuff like that. I thought I could make that and, frankly, I wanted to stretch it out as long as I could to get all the money as long as I could and stuff like that, and I could have maybe stretched it out longer but I finally just said no. I, I can’t… I never thought I could do a full-time regular job…It was a waste of time.
Employer’s Position
The employer did not participate in the hearing.
Analysis
The issue before the panel is whether it was appropriate to implement a post-accident deemed earning capacity of $400 per week effective January 4, 2012. In order to decide the appeal, the panel must determine whether the worker failed to mitigate the consequences of his accident.
After reviewing all of the evidence, the panel finds that the worker did not demonstrate an ongoing effort to cooperate in and complete the requirements of the Vocational Rehabilitation Plan and therefore, that it was appropriate to implement a post-accident deemed earning capacity of $400 per week effective January 4, 2012.
The worker's position is that he made an ongoing effort to cooperate with and complete the VR Plan and that, in doing so he complied sufficiently with the process, attending appointments when required and providing notification to the WCB when he was unable to attend appointments.
The evidence before the panel, however, does not support that position. The file shows that the worker missed four scheduled appointments between October 12, 2011 and November 3, 2011. On two of those occasions, the worker did not notify the WCB that he would not attend the appointment until after the scheduled appointment time, and on the remaining occasions, the worker notified the WCB within hours of the scheduled appointment time that he would not attend. When he was notified by letter of November 4, 2011 that his benefits were suspended for failing to cooperate fully in the VR Plan, the worker arranged for and attended an appointment with the VRC soon afterward so that his benefits could be reinstated. After that appointment, the degree of his participation in the VR Plan again declined and the worker missed three more appointments, on December 8 and 14, 2011 and on January 4, 2012.
The worker’s obligation to cooperate fully in the VR Plan and to make an ongoing effort toward completing the plan is set out in the Act and elaborated upon in WCB Policy 44.10.30.60, Practices Delaying a Worker's Recovery. In order to continue to receive benefits, the worker must “demonstrate an ongoing effort towards successful completion of the rehabilitation plan and cooperate with the WCB in carrying out the rehabilitation plan.” A failure to do this may result in the WCB ceasing rehabilitative interventions. The worker was reminded of this obligation on more than one occasion, including by the November 4, 2011 letter advising of the suspension of his benefits, and the December 15, 2011 letter setting the January 4, 2012 appointment date.
In considering this question, the worker’s own comments to this panel cannot be ignored. Although the worker claimed he tried to complete the VR Plan, he admitted that he was participating in the program only so as to extend his benefits for as long as possible. When considered in the context of the facts, his comments demonstrate a lack of ongoing effort and cooperation with the WCB as required by the VR Plan. His view of the VR Plan, as described to this panel, was that it was a “waste of time” and his actions confirm his attitude.
After his benefits were suspended and then reinstated in November 2011, the worker resumed his VR Plan, putting in a minimum level of effort and ultimately, did not heed the final warning to him given on December 15, 2011. The result was that, when he did not attend for his January 4, 2012 appointment, a deemed earning capacity was applied and his ongoing benefits were reduced accordingly.
Based on the whole of the evidence, the panel finds on a balance of probabilities that the worker failed to mitigate the consequences of his accident. As such, the implementation of a post-accident deemed earning capacity of $400 per week effective January 4, 2012 - the earning capacity expected on completion of the vocational rehabilitation plan - was appropriate.
The worker's appeal is dismissed.
Panel Members
K. Dyck, Presiding OfficerA. Finkel, Commissioner
P. Walker, Commissioner
Recording Secretary, B. Kosc
K. Dyck - Presiding Officer
Signed at Winnipeg this 21st day of November, 2012