Decision #72/12 - Type: Workers Compensation

Preamble

The employer is appealing decisions made by Review Office of the Workers Compensation Board ("WCB") which determined that the worker was incapable of employment due to the effects of his compensable back and left knee injuries and that he was entitled to full wage loss benefits. A hearing was held on April 25, 2012 to consider the matter.

Issue

Whether or not the occupational goal of NOC 1453 - Customer Service, Information and Related Clerks is appropriate;

Whether or not a deemed earning capacity based on NOC 1453 should be implemented effective February 24, 2010;
and

Whether or not the worker is entitled to full wage loss benefits effective February 27, 2010.

Decision

That the occupational goal of NOC 1453 - Customer Service, Information and Related Clerks is appropriate;

That a deemed earning capacity based on NOC 1453 should be implemented effective February 24, 2010; and

That the worker is not entitled to full wage loss benefits effective February 27, 2010.

Decision: Unanimous

Background

The worker has two compensable claims with the WCB. The first claim involves a back injury that occurred on January 13, 1998. In November 2001, due to ongoing back symptoms, the worker underwent an L5-S1 laminectomy and discectomy. The worker was paid wage loss benefits to March 22, 2003 at which time he was able to return to his pre-accident employment as a chef.

As of October 30, 2009, the ongoing applicable work restrictions related to the back injury included the avoidance of repetitive or sustained bent, flexed or stooped postures and avoiding heavy lifting or push/pulling.

The second claim pertains to a left knee injury that occurred on March 24, 2006. As a result of this injury, the worker underwent left knee surgery in November 2006. The post operative diagnosis was degenerative arthrosis of the left knee. The WCB accepted that the surgery enhanced the worker's pre-existing degenerative changes in his knee.

The worker's permanent restrictions related to his left knee consisted of no continuous walking over 15 minutes, limited use of stairs, no ladders, sitting as tolerated up to 15 minutes with the ability to change position and possibly stand and move around. As his employer was not able to provide him with work that met his compensable restrictions, the worker's file was referred to the WCB's vocational rehabilitation branch to assist him with obtaining employment.

In May 2009, a Vocational Rehabilitation Plan was developed for the worker under the occupational goal of National Occupational Classification ("NOC") 1453, Customer Service, Information and Related Clerks. The plan start date was June 8, 2009 and the end date was January 29, 2010 (the vocational rehabilitation plan was later extended to February 27, 2010). It was noted that this occupation was mainly sedentary and provided services to a broad range of companies. It was the opinion of the WCB that the worker had the ability to change his position as outlined in his compensable knee restrictions and he would have the flexibility to stand and sit. At the completion of the plan, it was anticipated that the worker would be capable of earning $382.00 per week and that if he did not secure employment after the "Job Search" period of the plan, his benefits would be reduced based on WCB policy.

File records show that the worker was unable to find employment.

On February 23, 2010, the worker was notified by the WCB that his wage loss benefits were being reduced effective February 27, 2010 to reflect an earning capacity in NOC 1453, of $382.00 per week.

The worker subsequently advised the WCB that he had a lot of pain in his back and legs and that moving and standing was difficult. The worker noted that he was in more pain now than he was before he had his back surgery. The worker contended that the combination of his back and knee symptoms rendered him totally disabled.

At the request of a WCB case manager, a medical opinion was sought from a WCB sports medicine consultant as to whether the worker was to be considered totally disabled. On July 8, 2010, the sports medicine consultant opined that taking both claims into account, the worker was capable of performing basic sedentary duties with the restrictions that were present for his low back and left knee compensable diagnoses. He stated that the level of disability reported by the worker could not be accounted for by the combination of his low back and left knee conditions. He said there were no changes to be made to the worker's current restrictions but did recommend a functional capacity evaluation to better quantify the worker's lifting capabilities.

On July 28, 2010, the worker was advised by the WCB that his back and knee claims were reviewed. While it was acknowledged that the worker needed permanent restrictions and that the restrictions were a barrier to his return to work as a chef, it was felt that the restrictions did not preclude him from working in another vocation. It was the WCB's opinion that he was not totally disabled.

The worker continued to advise the WCB of the difficulties he was experiencing with his back, knee and legs. In a doctor's progress report dated July 12, 2011, the treating physician reported that the worker had constant low back pain radiating to his left leg. He was unable to walk more than 25 meters without stopping because of pain. The worker was unable to sit more than 10 minutes because of pain. He had paresthesia to the left leg. The physician stated that the worker's morbid obesity and coronary artery disease was limiting his ability to actively participate in rehabilitation.

On May 20, 2011, a physical medicine and rehabilitation specialist reported that the worker was seen in follow-up for his chronic low back and left lower limb pain. The worker reported no improvement in his condition since his last visit in December 2010. He continued to take pain medication. An MRI scan reported a shallow central disc herniation at L4-5 and a larger left central disc herniation at L5-S1. The specialist's impression was that the worker suffered from chronic pain of multifactorial origin which included recurrent and persisting herniation at L5-S1 with left S1 radicular pain, morbidly increased body mass index, diabetes, deconditioning and opioid-induced hyperalgesia. Treatment recommendations were outlined.

On June 24, 2011, a WCB medical advisor reviewed the medical reports and stated, in part:

[The worker's] current presentation in regards to back pain reflects effects of the workplace injury and the associated surgery. This would not be expected to be totally disabling. Similarly, the left knee condition relates to effects of the second CI [compensable injury], and again would not be expected to be totally disabling. Appropriate restrictions are in place to address both of these conditions. Vocational rehab training was provided with these restrictions in mind. As noted in the 2009 exam notes "[the worker's] reported fatigue, sweatiness, and shortness of breath reportedly associated with brief exertion/ambulation is on balance more likely related to his state of conditioning and effects of his adverse BMI, than any direct effect of the compensable conditions." It is these conditions that apparently disable [the worker] to a greater extent and preclude him performing even the sedentary work for which he received WCB sponsored training.

On June 29, 2011, the WCB advised the worker that no change would be made to the decision made on July 28, 2010 in that the WCB confirmed that he was not totally disabled and that there was no medical evidence to support that he could not perform the sedentary duties that he was trained for under his 2006 knee claim.

On September 14, 2011, the worker asked Review Office to reconsider the decisions made on his claims. The worker contended that the occupational goal of NOC 1453 was inappropriate given his medical status and that he should receive full wage loss benefits.

In its decision dated November 10, 2011, Review Office determined that the worker was entitled to full wage loss benefits effective February 27, 2010, that the occupational goal of NOC 1453 was inappropriate and that a deemed earning capacity based on NOC 1453 should not have been implemented effective February 27, 2010.

Review Office stated that the worker's inability to obtain employment was due to his over-qualifications (ie. his employment history as a chef), his compensable injuries, his weight and his age. It stated that it was logically inconsistent to conclude that the worker was capable of "earning after the accident" as required by 40(1)(b) of the Act. It accepted the worker's evidence that he applied for over 150 jobs and no one would hire him because of his disabilities.

Review Office indicated that the worker was unable to perform the sedentary employment duties of NOC 1453 as the evidence showed that he was limited in standing and sitting, he was unable to type more than 5.7 words a minute or key in data at 25 or greater words per minute in a computerized environment. It noted that there may be a viable job market in NOC 1453 but the evidence did not support that the WCB had demonstrated that the worker was capable of competitively finding and competing for, obtaining and keeping employment in the occupation on which the earning capacity was based. It accepted the opinion of the treating physical medicine and rehabilitation specialist that the worker had a significant amount of chronic pain and that the pain prevented him from walking more than two houses (reports dated August 3, 2011 and August 16, 2011). Given that the NOC 1453 was not an appropriate occupational goal, Review Office concluded that a deemed earning capacity based upon this occupational goal was not appropriate. This was because the worker had a loss of earning capacity and was unemployable at this time by reason of his compensable injuries.

On December 6, 2011, the employer's representative appealed Review Office's decision to the Appeal Commission and a hearing was arranged.

Reasons

Applicable Legislation

The Appeal Commission and its panels are bound by The Workers Compensation Act (the “Act”), regulations and policies of the Board of Directors.

Under subsection 4(1) of the Act, where a worker suffers personal injury by accident arising out of and in the course of employment, compensation shall be paid to the worker by the WCB.

Subsection 39(1) of the Act provides that wage loss benefits will be paid: “…where an injury to a worker results in a loss of earning capacity…” Subsection 39(2) of the Act provides that the WCB will pay wage loss benefits until such a time as the worker’s loss of earning capacity ends, or the worker attains the age of 65 years.

Pursuant to subsection 27(20) of the Act, the WCB may provide academic, vocational and rehabilitative assistance to injured workers. Subsection 27(20) provides

Academic, vocational and rehabilitative assistance

27(20) The board may make such expenditures from the accident fund as it considers necessary or advisable to provide academic or vocational training, or rehabilitative or other assistance to a worker for such period of time as the board determines where, as a result of an accident, the worker

(a) could, in the opinion of the board, experience a long-term loss of earning capacity;

(b) requires assistance to reduce or remove the effect of a handicap resulting from the injury; or

(c) requires assistance in the activities of daily living.

WCB Policy 43.00, Vocational Rehabilitation (the “Voc Rehab Policy”) explains the goals and describes the terms and conditions of academic, vocational and rehabilitative assistance available to a worker under subsection 27(20). The Voc Rehab Policy states that: “The goal of vocational rehabilitation is to help the worker to achieve a return to sustainable employment in an occupation which reasonably takes into consideration the worker’s post-injury physical capacity, skills, aptitudes and, where possible, interests.”

WCB Board Policy 44.80.30.20 Deemed Earning Capacity (the “Deemed Earnings Policy”) sets out the process used to establish the amount that the worker is considered capable of earning where this amount is determined to be different from the amount that the worker is actually earning.

Employer’s Position

The employer was represented by an advocate and a claims officer. The employer's position was that the worker was not totally disabled as a result of his compensable injuries. It was submitted that the sedentary position for which the worker was retrained by the WCB was appropriate, and within his physical capabilities, skills and interests. It was not denied that the worker had significant limitations due to his compensable injuries superimposed on major degenerative back and left knee conditions. The pain and discomfort from these conditions was acknowledged and the employer was not asking that his benefits be terminated. The employer asked only that the worker's benefits be reduced based upon the deemed earning capacity commensurate with the training provided by the WCB. The extensive medical information on file from not only the WCB medical consultants but also from the worker's own medical practitioners all indicated that morbid obesity, deconditioning and other health factors were the determining factors in the worker's current level of functioning.

Worker’s Position

At the hearing, the worker was assisted by a worker advisor. The worker agreed with the WCB's decision that he was unemployable by reason of his compensable injuries. It was noted that although the worker was surgically treated for his compensable low back injury in November 2001, he was able to return to his duties as a chef in 2003 with no restrictions. When he sustained a twisting injury to his left knee in March 2006, arthroscopic surgery was performed to address a possible meniscus tear. The arthroscopy revealed that the meniscus was intact but there were moderate to severe degenerative changes in the knee. The WCB medical advisor determined that the surgical treatment represented an enhancement of his pre-existing degeneration. Permanent restrictions were recommended.

With respect to the worker's weight, diabetes and deconditioning being a barrier to employment, it was noted that Review Office stated that the worker was of substantial weight and had a sedentary life style prior to the compensable injuries, yet he successfully returned to his duties as a chef without restrictions in 2003 following back surgery. It was therefore submitted that these factors were not a barrier to employment. The worker's position was that he was now not able to perform any activities due to constant pain from his lower groin down to his knee. He basically remained in his home every day and used a wheelchair to ambulate around the house. Any activity caused him to have increased pain. The worker stated that he would love to return to his job as a chef and that his goal was to lose weight so he could get back to his pre-accident position and work for another 15 years. Unfortunately, however, it was noted by the worker advisor that the evidence suggested that the deterioration in his knee and back would progress, and that it may be unrealistic to assume that the worker would be employable at the present time, or at any time in the future.

Overall, it was submitted that the primary cause for the worker's disability was the progressive deterioration of both his compensable injuries and that the WCB's decision should be affirmed.

Analysis

There are three issues being appealed before the panel. All three issues revolve around the extent to which the worker's compensable low back and left knee injuries disable him from working. In order to determine the appeal, the panel must consider whether or not the worker is capable of working in NOC 1453 on a full time basis. On a balance of probabilities, we find that the worker's compensable injuries do not prevent him from achieving and sustaining this level of earning capacity.

There is no doubt that the worker possesses the cognitive and interpersonal skills to be employed in NOC 1453. He has many years of experience in the service sector and has a demonstrated ability to work with the public. With respect to the physical job requirements of NOC 1453, the panel finds that the mainly sedentary physical demands of NOC 1453 are within the worker's compensable restrictions of no continuous walking over 15 minutes, limited use of stairs, no ladders, sitting as tolerated up to 15 minutes with ability to change position and possibly stand and move around. The panel does not accept that, as at February 27, 2010, the worker was totally disabled from working in any kind of employment. We believe that he would be capable of employment in a sedentary position.

The worker raised a number of concerns regarding his ability to work in NOC 1453. He claimed that as a result of a pre-existing left hand injury, he was unable to type more than 7 to 11 words per minute. With respect to his business college courses, he said he did not know how he finished with a mark of 78 percent and felt that they "kind of pushed me through." Although the vocational rehabilitation plan had him on a graduated increase to full-time attendance, he never progressed to more than 3 hours per day, three times per week. When applying for jobs, he sent out over 150 resumes, but did not secure a position anywhere. He applied at seven or eight different call centres and the rest of the jobs were all office jobs and customer service jobs.

At the hearing, the worker's evidence was that he wanted to work, but no one would hire him because he could not work more than four hours per day. When applying for jobs, the worker asked for a position that was limited to 16 hours per week but was told that he needed to work for at least 20 hours a week plus some weekend days. The worker was asked by the panel where the restriction of four hours per day came from. He said he did not know, but that his physical abilities were such that he could not sit for more than four hours.

The panel had some concerns regarding the reliability of some of the statements made by the worker at the hearing. He denied that he was diabetic and denied problems with coronary artery disease, despite references in his physicians' reports to the contrary. He claimed that when he fell in 2006, he injured not only his left knee, but also twisted his back. The WCB file, however, does not reference a recurrence of low back pain until 2009. The claim of inability to type more than 7 words per minute seemed suspect, even when using the "hunt and peck" method. The worker denied that he was ever weighed through the course of both claims and that his stated weight at various points in time were nothing but a "guesstimate" and not reliable. There is reference, however, to the use of two scales to weigh the worker during a WCB call-in examination.

The inconsistent accounts lead the panel to approach the worker's evidence with a critical eye. We do not accept his assertions that he is completely unemployable by reason of his compensable injuries. We find that his inability to secure employment in NOC 1453 was significantly influenced by his self-imposed limitation to a 4 hour work day. This was never accepted as a compensable restriction. The panel also finds that the worker's deconditioned physical state has had a large impact on his current status and has also caused him to suffer a loss of earning capacity. His compensable low back and left knee injuries prevent him from performing his pre-accident occupation, but do not prevent him from performing sedentary duties in NOC 1453 on a full time basis. To the extent that he is not able to perform sedentary duties full time, the panel finds that this is due to non-compensable factors.

The panel therefore finds that:

  • The occupational goal of NOC 1453 is appropriate;
  • A deemed earning capacity based on NOC 1453 should be implemented effective February 27, 2010; and
  • The worker is not entitled to full wage loss benefits effective February 27, 2010.

Although we have found that as of February 27, 2010, the worker's compensable low back and left knee injuries did not prevent him from performing sedentary work in NOC 1453, we acknowledge that as a result of workplace accidents, the worker is left with enhanced degenerative conditions in his low back and left knee and that the natural progression of such conditions is to worsen. It therefore remains open to the worker at a later date to provide the WCB with medical evidence of his degenerative conditions and ask the WCB to consider whether these conditions have progressed to the point where his ability to be employed in NOC 1453 on a full time basis has been effected, in which case he may be entitled to further wage loss benefits.

For the foregoing reasons, the employer's appeal is allowed.

Panel Members

L. Choy, Presiding Officer
A. Finkel, Commissioner
P. Walker, Commissioner

Recording Secretary, B. Kosc

L. Choy - Presiding Officer

Signed at Winnipeg this 15th day of June, 2012

Back