Decision #25/12 - Type: Workers Compensation

Preamble

The employer is appealing the decision made by Review Office of the Workers Compensation Board ("WCB") which determined that the charges applied to the firm's experience statement for medical reports on the claim could not be removed. A file review was held on December 20, 2011 to consider the matter.

Issue

Whether or not the employer should be charged for medical reports relating to a claim for injuries not sustained in a workplace accident.

Decision

That the employer should be charged for medical reports relating to a claim for injuries not sustained in a workplace accident.

Decision: Unanimous

Background

In response to two medical reports submitted by physicians, the WCB established a compensation claim file for the worker with an accident date of March 11, 2011. On May 5, 2011, the worker advised the WCB that his injury did not happen at work. He said he filed a short term disability claim instead and would not be pursuing a WCB claim for the injury.

The employer subsequently asked the WCB to remove the physicians' reporting fees that were charged to their firm's experience statement given that the worker's back injury was not related to his employment.

On September 2, 2011, a decision was issued to the employer stating that the WCB was unable to remove the physician reporting fees ($36.89 x 2) from the firm's experience based on the following rationale:

Reporting fees paid to physicians are done so in good faith, as they are necessary for adjudication purposes and the management of ongoing claims, and are a cost of the WCB doing business.

In this case, the physician sent in 2 reports to the WCB based on the belief that the injury was work related. While the WCB has not paid the physician for his examination fees (which in turn the doctor can bill to Manitoba Health), the WCB has a duty to reimburse the expense of the physician completing and sending the report to WCB in good faith.

The above decision was appealed by the employer on September 21, 2011 to Review Office. The employer argued that the charges were a cost of doing business for the WCB and should be managed internally.

On September 29, 2011, Review Office determined that the costs charged to the firm's experience could not be removed. It based its decision on section 20 of The Workers Compensation Act (the "Act") and WCB Policy 31.05.10 Cost Relief/Cost Transfer. On October 26, 2011, the employer appealed Review Office's decision to the Appeal Commission and a file review was arranged.

Reasons

Applicable legislation

The Appeal Commission and its panels are bound by the Act, regulations and policies of the Board of Directors.

WCB Policy 31.05.10 Cost Relief/Cost Transfers (the “Policy”) is applicable to the present appeal. The Policy purpose is stated as follows:

The WCB uses an employer's actual claims costs as part of the calculations used to establish assessment rates. This "experience-based" approach means that the accident record and cost experience of an employer has an impact on the employer's assessment rate. In the interest of fairness, some claims costs are not directly included in the individual employer's cost experience but instead are shared by a larger group of employers or transferred to another employer. When a claim cost is moved from the accident employer to a shared cost pool it is called cost relief. When it is moved from one employer to another, it is called a cost transfer.

The Policy then goes on to describe circumstances under which cost relief/cost transfer is provided to eligible employers.

Employer’s Position

The Notice of Appeal form filed on behalf of the employer asks that the charges for the physician's reports be removed from its firm experience statement as they are not related to a workplace accident. It submits that it is unable to reconcile these costs on its firm experience statement as a claim does not exist. There was no workplace accident. In its written submission to Review Office, the employer indicated that it was not a money issue, but rather a matter of pride in its safety record. The employer had been working continuously to improve its safety record and its goal was to have zero accidents and a blank firm experience statement. To see the expenses charged to its account was disheartening. The employer acknowledged that costs had to be assigned to an account; however, it should not be the employer account in cases where a claim did not exist. These types of charges were a cost of doing business for the WCB and should be managed internally.

Analysis:

The employer requests that the costs for two physicians' reports be removed from its firm experience statement because the costs are not related to a workplace accident. In order for the employer’s appeal to be successful, the panel must find that the costs for the reports should not be charged to the employer pursuant to the terms of the Policy.

The panel has carefully reviewed the terms of the Policy and we are unable to find any provision which would allow us to relieve the employer in respect of the costs of the two physician's reports.

Subsection 2(a) of the Policy states that:

a) Initially, all claims costs are charged to the cost experience of the accident employer. Cost relief or cost transfers may be provided for some or all of those costs according to the criteria within this policy. Cost relief or transfers may include costs charged to an employer's cost experience in prior years.

"Accident employer" is defined in the Policy as: "generally the employer of the worker at the time of the injury." Thus, as a starting point, any costs incurred in respect of a claim (or a potential claim) are to be charged to the employer of the worker.

In the present case, there are two medical reports filed by physicians on WCB standard forms. Section 20 of the Act imposes a duty on health care providers to submit reports to the WCB in respect of the injuries to workers. It would appear that the subject medical reports were submitted by the worker's physicians with the honest but mistaken belief that the medical condition complained of by the worker was caused by work. In the panel's opinion, the cost of these mandatory reports was properly considered by the WCB to be claims costs, even though it was subsequently determined that the worker's injuries did not result from his work for the accident employer.

As noted earlier, subsection 2(a) of the Policy dictates that as an initial starting point, these claims costs are to be charged to the accident employer. Section 3 of the Policy then sets out the circumstances in which cost relief and cost transfers are available the employers. We have reviewed all of the available circumstances and we find that none are applicable to the present fact scenario. There is no provision for cost relief for claims costs which are incurred when investigating and ultimately determining that a claim is not acceptable.

The panel is required to follow and apply the Act and WCB policy. Absent any provision which allows for cost relief or transfer, we are unable to grant the employer's request. While we understand the employer's frustration at being charged for costs where there was no accident in its workplace, this is how the Act and Policy was written. For these reasons, the employer’s appeal is dismissed.

Panel Members

L. Choy, Presiding Officer
A. Finkel, Commissioner
P. Walker, Commissioner

Recording Secretary, B. Kosc

L. Choy - Presiding Officer

Signed at Winnipeg this 15th day of February, 2012

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