Decision #154/11 - Type: Workers Compensation
Preamble
This appeal deals with claims acceptability. It was the decision of the Workers Compensation Board ("WCB") that the worker did not suffer personal injury by accident arising out of and in the course of her employment. The worker disagreed with the decision and an appeal was filed with the Appeal Commission. A hearing was held on October 24, 2011 to consider the matter.Issue
Whether or not the claim is acceptable.Decision
That the claim is not acceptable.Decision: Unanimous
Background
The worker filed a claim with the WCB for injury to both elbows that she related to her work duties as a dietary aid/cook with the accident date of November 2, 2010. She reported her difficulties to her employer on December 8, 2010.
The worker attended a chiropractor for treatment on December 20, 2010 and described a sharp pain from her neck/shoulder into her elbow while lifting trays at work on November 2, 2010. The diagnosis was an elbow sprain, forearm strain and secondary costovertebral joint sprain in the upper back area.
The employer's incident report confirmed that the worker believes the cause of her difficulties is the repetitive movements in her job. The employer noted the worker stated she has been suffering for a month but only reported the injury now.
On January 19, 2011, the worker spoke with a WCB case manager and said:
- there was a change in her work environment in approximately December 2010. The door kitchen to the dining area was always left open and in December 2010 due to safety reasons, the door was closed. She now was required to push the door open on her way to the dining area and pull it towards her on the way to the kitchen area. She had to turn the knob with her right hand and if she was carrying an item in her hands she then proceeded to push the door in front of her with the item using both hands. On the way back from the dining room she pulls the door towards her. The pain was generalized in her right and left elbows only but progressed up both her forearms and into her shoulders after the closing of the doors.
- around November 2, 2010, she felt a pain in both her elbows while washing the dishes at work. She denied a specific event or incident. She completed her regular duties without complaint.
- the pain in her elbows worsened over time.
- she left the country from November 12 to December 4, 2010 and while she was away from the work environment, the difficulties with her elbows did not improve. When she returned to work on December 7, 2010, she reported her difficulties to her employer.
- the worker provided the case manager with a complete description of her job duties.
On January 19, 2011, the WCB denied responsibility for the worker's claim on the basis that a relationship could not be established between the worker's right and left elbow difficulties and an accident as defined in subsection 1(1) of The Worker Compensation Act (the "Act"). The rationale for the decision was that the worker delayed in seeking medical treatment, she delayed in reporting her difficulties to her employer, the nature of her work activities, the development of her symptoms and the fact that she was away from the workplace from November 12 to December 4, 2010. On February 28, 2011, the worker appealed the decision to Review Office.
On March 24, 2011, Review Office indicated that it was unable to find that the worker suffered personal injury by accident arising out of and in the course of her employment. The basis for the decision was that the worker delayed in reporting any difficulties to her employer greater than the 30 days requirement for reporting as stipulated under the Act. She did not see a doctor for seven weeks after her symptom onset and when she did attend, she described a specific incident to account for her onset of difficulties which began in her neck and shoulder radiating into her elbows and arms. This was different than what she described to the WCB and to the employer. Review Office indicated that it was unable to corroborate from the available evidence an injury or incident occurring on or about November 2, 2010. On July 12, 2011, the worker appealed Review Office's decision to the Appeal Commission and a hearing was arranged.
On September 6, 2011 the treating chiropractor wrote to the WCB and stated:
"The patient sustained an injury from work. The injury is work related as the patient lifted trays at work causing elbow pain, shoulder and wrist pain. The elbow is the primary injury and is an acute medial collateral ligament sprain and a repetitive strain on the carpi ulnaris. The right biceps and wrist are secondary injuries due to associated strain from lifting."
Reasons
Applicable Legislation
In considering appeals, the Appeal Commission and its panels are bound by the Act, regulations and policies of the Board of Directors.
This appeal deals with claim acceptance. Subsections 1(1) and 4(1) of the Act set out the circumstances under which claims for injuries can be accepted by the WCB, and state that the worker must have suffered an injury by accident that arose out of and in the course of employment. Once such an injury has been established, the worker is entitled to the benefits provided under the Act.
Worker's Position
The worker attended the hearing with her husband and an interpreter who translated the panel's comments and questions and the worker's replies. The panel asked the worker questions about her work duties, her injury and symptoms.
The worker said she works as a dietary aid (kitchen aid). She attributed her symptoms to the repetitive nature of her employment and specifically to tasks associated with operating the dishwasher.
In answer to questions from the panel, the worker described in detail the task of loading the dishwasher trays and pushing them into the dishwasher. The weight of items loaded on to the dishwasher trays varies with some pots weighing up to seven pounds. She indicated that she loads the dishwasher approximately 30 times each shift. She loads dishes onto trays which can weigh approximately 15 pounds when loaded. The trays are square plastic containers which she pushes along the counter, one at a time, into the dishwasher. There are no wheels on the trays and the counter does not have a conveyor belt. When the dishwashing cycle is completed she pulls the trays out the other side and puts the dishes away.
The worker advised that at the time of the injury she had to put the empty trays away on high shelves. Since her injury she is allowed to leave the trays at counter level. She estimated that the empty trays weigh approximately two pounds each.
The worker said that she is continuously pre-washing dishes, loading trays, loading the dishwasher, unloading the dishwasher and putting away dishes.
The worker described other duties which she performs in her seven hour shift. She cleans and disinfects tables in the lunchroom, then sets the table with cutlery, dishes and other items (such as sugar, salt and pepper). She serves meals to the residents including beverages. She places a water pitcher on each table and pours coffee and tea at the table using a small carafe (six cups).
The worker said that she cleans up in the kitchen which includes transporting approximately eight bags of garbage to a garbage room. The bags can weigh up to ten pounds. She does not have to lift the bags or throw them in a bin.
The worker advised that in each fourteen day period she works eight seven hour shifts.
The worker advised that approximately 40 residents eat in the dining room and another 20 are fed in their rooms. With respect to the latter group, she said that she uses a cart to transport the meals to a nurse who serves the meals manually.
The worker said there is five staff in the kitchen. One cook and an assistant work the early shift while the other cook and two assistants work the late shift.
The worker advised that at the time of the injury there were heavy doors that had to be opened. She said that the door between the lunchroom and the hall was very heavy and had to be pulled open with a doorknob a minimum of 30 times a day. She also had to retrieve supplies from the storage room by holding the supplies in one hand and pulling with the other. She advised that since her injury the doors are left open.
The worker advised that "I had a little bit of problems prior to the beginning of November, but I felt it was mostly due to long days, overworked days. It was the beginning of November that everything became a lot worse."
With respect to pain, the worker advised that: "It started - the pain actually started slowly in the elbows, not too sharp, and then over the following days the pain got sharper and sharper and moved up my arm into my shoulder and up to my neck also."
The worker said that her symptoms did not improve while she was away from work. Currently when she is using her right elbow, her pain is about five on a ten point scale. When she is not using her arm she has no pain. She said her left arm no longer bothers her, not even at work.
The worker advised that she missed two days of work due to the injury. She also advised that she is currently on sick leave due to being overworked.
The worker explained that she had to travel abroad on short notice on a personal matter. She left on November 12, 2010 and returned on December 4, 2010. She did not seek medical attention until she returned. When asked why she did not see the chiropractor before she left the country, she replied that she wanted to avoid a lot of paperwork by getting her claim number before she saw the chiropractor.
The worker thought she had reported her injury to her supervisor before she had left the country but acknowledges that her supervisor says she does not recall being informed.
The worker started her medical treatments on December 20. She had five treatments. She was not given any prescription medication.
The worker submitted that her injury was caused by her employment and should be accepted.
Employer's Position
The employer did not participate in the hearing.
Analysis
The worker is appealing the WCB decision that her claim for injury to her elbows is not acceptable. For the worker's appeal to be accepted, we must find that worker sustained an injury to her right and left elbows as a result of performing her work duties. We are not able to reach this conclusion. We are not able, on a balance of probabilities, to relate the worker's bilateral elbow complaints to her work duties.
In reaching this decision we have considered the complete claim file and the worker's evidence at the hearing. While we found the worker to be a credible witness, we are not able to find that she sustained a workplace injury.
The worker told the panel that she thought her injury resulted from long, overworked days. She had some problems before November 2010 but it became worse in early November 2010. We reviewed the worker's job duties in detail at the hearing. We considered the duties related to the dishwasher and also the totality of her duties. We were not able to find that the duties involved sufficient force, lifting, weight or repetition to cause the worker's bilateral elbow complaints and related complaints. We found that the worker's job consists of a variety of duties and did not involve significant repetition.
In making our decision we have also considered the following:
- the worker did not obtain medical attention until approximately seven weeks after the injury.
- the worker did not complete an accident slip (green slip) until she returned from her trip.
- the employer does not acknowledge being notified until after the worker returned from her trip on December 8, 2010.
- the worker's condition did not improve while she was away from work for several weeks.
The worker's appeal is dismissed.
Panel Members
A. Scramstad, Presiding OfficerM. Bencharski, Commissioner
P. Walker, Commissioner
Recording Secretary, B. Kosc
A. Scramstad - Presiding Officer
Signed at Winnipeg this 18th day of November, 2011