Decision #10/11 - Type: Workers Compensation
Preamble
The worker is appealing a decision made by Review Office of the Workers Compensation Board ("WCB") which determined that he was not entitled to reimbursement of his legal expenses. The worker appealed the decision to the Appeal Commission and a hearing was held on December 1, 2010 to consider the matter.Issue
Whether or not the worker is entitled to reimbursement of his legal expenses.Decision
That the worker is not entitled to reimbursement of his legal expenses.Decision: Unanimous
Background
In 1990, the worker suffered an injury to his low back in a work related accident. His claim for compensation was accepted and various types of benefits were paid to the worker. The worker's claim was also considered by the Appeal Commission under Decision No. 144/92 dated June 2, 1992.
In a letter to the WCB dated November 24, 2008, the worker stated:
Since my injury, I have been through many appeals with WCB and the final decision was made in court. Therefore I feel it necessary to request my out-of-pocket expenses be reimbursed.
When speaking with his adjudicator on December 10, 2008, the worker clarified that he was claiming for 25% of the fees he paid to his lawyer or $5,125.00. This was based on the settlement he received from the WCB in the amount of $20,500.
In a decision dated January 19, 2009, the case manager stated:
WCB Policy 22.80 "Legal Expenses of Judicial Review" states that in certain circumstances the WCB will consider applications for reimbursement of legal fees where the following conditions have been met:
(i) The applicant has exhausted all levels of appeal; and
(ii) The applicant has been successful at judicial review
The information on file indicates you hired a lawyer to assist in your appeal to the Appeal Commission. Since your appeal was successful the conditions of WCB Policy 22.80 were not met, therefore, there is no entitlement to reimbursement.
On January 12, 2010, the worker appealed the above decision to Review Office. The worker stated in part that he was advised by his case manager several times to hire a lawyer if he was not satisfied with the WCB decision. The worker stated that he found several errors committed by the WCB upon review of his claim file. The worker stated: "If my case had been handled in the proper manner, my seeking legal counsel would not have occurred, however this was not the case. It is the responsibility of WCB to explain in its entirety the appeal process and nowhere does it show my signature verifying this process was explained and agreed to. I will await your decision."
In a decision dated February 18, 2010, Review Office determined that the worker was not entitled to reimbursement of his legal expenses. Review Office stated that after discussion with the WCB's legal department, it was unable to locate any court proceedings or action taken against the WCB. It stated that The Workers Compensation Act referenced assistance that is available to workers to assist them with their claim. This assistance did not include reimbursement of legal expenses. It stated that the worker may chose to have an advocate assist them with their claim and if that was done, it was the worker's responsibility to cover the costs associated with the service provided. There was no requirement of any nature for the WCB to "explain in its entirety the appeal process" to a worker and to obtain his/her signature verifying that it "was explained and agreed to", as had been suggested by the worker. On June 10, 2010, the worker appealed Review Office's decision to the Appeal Commission and a hearing was arranged.
Reasons
The worker in this case is seeking to be compensated for fees that he paid to a lawyer to assist him in getting a 1992 Appeal Commission decision properly implemented by the WCB. For this panel to grant the worker's appeal, we would have to find that we have the legislated authority to make such a payment to the worker. We were unable to do so, for the reasons that follow.
Worker's position:
The worker was assisted by his daughter at the hearing. The worker advised that his benefits were improperly calculated in the early 1990s, and when he expressed his dissatisfaction to his adjudicator, he had been advised that he had a right of appeal and that it was open to him to get a lawyer to help him. He did in fact use the services of a lawyer, and was successful in restoring a correct calculation. The decision made by an earlier panel of this Appeal Commission resulted in a payment to the worker in the amount of $20,500. The worker in turn paid 25% of that amount to his lawyer, or $5,125, in accordance with the fee arrangement he had made with his lawyer.
The worker indicated at the hearing that he was not told that it would be his responsibility to pay the lawyer, and was later surprised to find out that the lawyer's fees would have to be paid out of his successful appeal. The worker's position is that the WCB had misinformed him of his responsibility to pay his own legal fees and they should repay him for that unanticipated expense. The worker also argued that the lawyer was instrumental in helping the worker to be paid his proper due, and that he should receive his whole benefit entitlement, and not a portion of it. The worker relied on WCB Policy 22.80 "Legal Expenses of Judicial Review" which he argued allowed for the payment of this particular legal fee.
Applicable Legislation and Policy
The Appeal Commission and its panels are bound by The Workers Compensation Act (the “Act”), any supporting Regulations, and policies enacted by the WCB Board of Directors.
There are two WCB policies which deal in some form with the payment or reimbursement to workers for legal fees in the decision-making process.
The current WCB Policy 21.10.40, "Expenses for Attendance at Appeal Hearings" was established under Board Order 31/90. At the time of the worker's Appeal Commission hearing in 1992, this particular Board Order provided the framework for acceptable fees or expenses for attendance at hearings before the Appeal Commission. Specifically, it provides:
3. Advocates, professional or otherwise, appearing on behalf of a worker will not be paid fees or expenses by the Board.
As well, WCB Policy 22.80, "Legal Expenses of Judicial Review" provides, in part:
GENERAL INFORMATION
The workers compensation system is structured on the enquiry model and claims rarely involve litigation. The enquiry model allows workers or employers to make their case without the involvement of a lawyer. Advocates are allowed to assist in the presentation of cases, but the WCB does not pay costs associated with their involvement. Workers may be assisted by the Office of the Worker Advisor, whose costs are paid by the WCB, but other advocates of any kind are not paid.
The WCB has exclusive jurisdiction in the determination of matters arising from the Worker's Compensation Act and does not encourage the use of the courts as an additional level of appeal.
Analysis:
As noted above, this panel can only provide benefits or payments to a worker where the Act, Regulations, or WCB policies allow us to do so. In this case, the panel has concluded that it does not have the authority to order repayment of the worker's legal expenses incurred by him in his efforts to have a 1992 Appeal Commission decision correctly implemented by the WCB.
At the hearing and in the file, it was apparent that there was some confusion by the worker as to the forum in which he had appeared, and where the lawyer's services had been used. The panel spent some time at the hearing describing and explaining the legislated appeal process (WCB adjudication, then the WCB's Review Office, and finally the Appeal Commission) versus the process of an external judicial review in Manitoba's court system.
It is clear from our review of the file that the following sequence of events represents what actually transpired. The worker had used the services of a worker advisor to appear on his behalf at an Appeal Commission hearing in 1992. His difficulties arose afterward, when he believed that the WCB was not correctly implementing the decision. The Appeal Commission itself was unable, legally, to provide clarification of its decision or to force specific implementations of its decisions, and the worker was at the outset unable to get the benefits that he felt were due to him in his subsequent dealings with the WCB. It was at this point that the worker hired a lawyer, for the purposes of advocating on his behalf within the WCB structure. Ultimately, the worker was successful in having his benefits recalculated, with the worker entitled to a payment of $20,500.
In the panel's view, the activities of the lawyer following the Appeal Commission were not in the sphere of a judicial review in Manitoba's court system, but rather the services represented advocacy activities within the WCB structure.
The two WCB policies noted above provide considerable guidance as to what types of legal expenses will or will not be covered, where a worker seeks to have his benefits changed.
For example, if the lawyer had been advocating on behalf of the worker at his 1992 Appeal Commission hearings, Board Order 31/90 is very specific in its wording that the fees of a worker's advocate (in this case, a lawyer), will not be paid or reimbursed by the Board. There is nothing in the wording of the Board Order that draws a difference between a successful or unsuccessful appeal. It is simply not a factor in deciding whether the worker should be reimbursed.
In a similar manner, the panel notes that WCB Policy 22.80, Legal Expenses of Judicial Review, while not directly applicable to the facts of this case, does provide a further explanation as to why the use of paid advocates is discouraged. It reflects some of the founding principles behind the development of workers compensation legislation in Canada, and in particular, the notion that the workers compensation system and appeals should be readily accessible, inexpensive, and non-adversarial.
In this case, the worker's lawyer was assisting the worker to make his point, within the internal processes of the WCB. The policy makes it clear, that the worker is certainly allowed to use those services, but that the WCB will not pay the legal costs associated with that advocacy.
We understand but do not accept the worker's argument that since he was successful, it proves that the WCB was wrong, that he should not be punished (financially) as a result, and that the lawyer's services were necessary and therefore should be repaid. This argument is similar to a request by a winning party in a court proceeding for costs. The panel notes that the Appeal Commission's authority is drawn from the Act, Regulations, and Board Policies. Unlike a court, there is no provision granting this panel or the Appeal Commission the jurisdiction to award costs, or in this case, to reimburse the worker who was successful in his efforts to collect from the WCB what he felt was owed to him.
Based on this analysis, the panel finds that we do not have the authority to grant the worker's request for repayment of the legal fees that he paid out to his lawyer for his advocacy services in his dealings with the WCB. Accordingly, the worker's appeal is denied.
Panel Members
L. Choy, Presiding OfficerA. Finkel, Commissioner
P. Walker, Commissioner
Recording Secretary, B. Kosc
L. Choy - Presiding Officer
Signed at Winnipeg this 28th day of January, 2011