Decision #120/10 - Type: Workers Compensation

Preamble

This appeal deals with a decision made by the Workers Compensation Board ("WCB") concerning the acceptability of the worker's claim. The WCB determined that the evidence on file did not establish that the worker suffered an injury arising out and in the course of her employment on October 28, 2009. A worker advisor, acting on the worker's behalf, disagreed with the decision and an appeal was filed with the Appeal Commission. A hearing was held on November 9, 2010 to consider the matter.

Issue

Whether or not the claim is acceptable.

Decision

That the claim is acceptable.

Decision: Unanimous

Background

The worker reported that on October 28, 2009, she injured her right hip and low back from the following work related accident: "I was on a two step stool. I reached down to the right to a cart to grab the product. Product weighed approximately 5 lbs. In straightening out I felt a pull in my low back and hip. Injury continued to get worse as the days went on." The worker stated that she did not report the accident to her employer until November 2, 2009 as she did not think it was serious.

The employer's accident report stated that the worker, on November 5, 2009, reported that she injured her right hip and low back on October 28, 2009 from putting tablets into a hopper. The worker was on a two step ladder and the next day she felt pain.

A doctor's first report showed that the worker sought medical treatment on November 5, 2009. The description of accident outlined was "repetitive lifting of 5-10 pounds in twisting motion moving from cart to hopper." The diagnosis outlined was lower back strain with mild sciatic nerve impingement.

A November 9, 2009 a chiropractor's first report stated that the worker injured her low back lifting at work. The diagnosis outlined was a right low back sprain.

When speaking with a WCB adjudicator on November 10, 2009, the worker stated that she did not report the October 28, 2009 accident until November 2, 2009 to her supervisor as she did not think that the pain was that serious. Over a few days, the pain persisted and continued to get worse. The worker noted that she informed some co-workers on October 30, 2009 about the pain she had while performing her job duties at work. She finished work that night and when she woke up the next day she was really stiff and sore. While at work on October 29, 2009, her right leg had shooting pain going down it and it was shaking. The worker called work and said she would not be in on November 4, 2009 due to her back difficulties and that she needed to see a doctor. As she has no family doctor, the worker attended a walk in clinic on November 4, 2009 and was informed that they were really busy and were not taking any other patients that day. This was why she did not seek medical attention on November 4, 2009.

On November 13, 2009, the adjudicator contacted the worker's supervisor and spoke with two co-workers identified by the worker. The supervisor reported that she first heard about an accident at work on November 2, 2009. One co-worker reported that a week before Halloween, the worker complained of back pain but did not say how it happened. The second co-worker reported that the worker told her that she was having pain in her low back causing numbness in her leg. The worker said she was unsure how she hurt herself and thought that she might have pulled something walking around. The worker did not mention a workplace incident.

On November 13, 2009, the adjudicator denied the worker's claim for compensation on the basis that she could not establish a relationship between the development of the worker's low back difficulties and an accident "arising out of and in the course of" her employment. In making her decision, the adjudicator noted that the co-workers confirmed that the worker complained of back and hip pain but did not know the cause. The worker continued to work for several days after the incident without complaint, despite multiple opportunities to report the injury. There was also a delay in seeking medical attention.

In a telephone conversation on November 18, 2009, the adjudicator advised the worker that her claim for compensation was not accepted as the WCB was unable to establish that an injury occurred at work due to the delay in reporting the alleged accident and in seeking medical treatment. The worker indicated that because she self-treated and had a good reason for delaying in reporting and seeking medical treatment, her claim decision should be changed. The worker stated that she delayed in reporting because she thought she could self-treat and it would go away. She did not want to miss time from work.

On December 21, 2009, a worker advisor submitted to Review Office that the file evidence supported the acceptability of the claim. On February 17, 2010, after reconsideration, Review Office confirmed that the claim was not acceptable. Review Office noted that the worker reported a specific incident occurring at work on October 28, 2009 and reported it to her employer five days later. The worker stated that she advised her co-workers on October 30, two days after the incident. The co-workers when contacted confirmed that the worker complained of back pain but one worker stated that the worker did not say how it happened. The second worker stated that the worker told her she was unaware how she hurt herself and thought walking around she might have pulled something. The worker did not mention a workplace incident to either of the co-workers. Review Office concluded that there was insufficient evidence to support that the worker's low back and right hip difficulties were related to an incident at work.

On March 12, 2010, the worker advisor appealed Review Office's decision to the Appeal Commission and a hearing was arranged.

Reasons

Applicable Legislation:

The Appeal Commission and its panels are bound by The Workers Compensation Act (the “Act”), regulations and policies of the Board of Directors. Subsection 4(1) of the Act provides:

4(1) Where, in any industry within the scope of this Part, personal injury by accident arising out of and in the course of the employment is caused to a worker, compensation as provided by this Part shall be paid by the board out of the accident fund, subject to the following subsections. (emphasis added)

The worker’s position:

The worker was assisted by a worker advisor at the hearing. It was submitted that the evidence supported that the worker suffered a right low back sprain with mild sciatic nerve impingement connected to her work duties. Although the worker did not immediately report the accident, her explanation was that she did not think the pain was that serious and she also did not want to miss time from work. It was only after her condition worsened on the weekend that she reported the accident on the Monday. The accident had only occurred on the previous Wednesday, so the accident was reported on the third working day. There was no delay in seeking medical attention, as the worker tried to see a physician on November 4, 2009, but was unable to secure an appointment until November 5, 2009. Both the doctor's first report and the chiropractor report indicate a mechanism of injury consistent with a lower back strain with mild right-sided nerve impingement related to employment duties. Overall, it was submitted that the evidence did support, on a balance of probabilities, that the worker did suffer personal injury by accident which arose out of and while she was in the course of her employment. Therefore, the claim should be accepted.

Analysis:

The issue before us is claim acceptability. In order for the appeal to be successful, the panel must find that the worker suffered an injury to her low back and right hip during the course of her employment on October 28, 2009. On a balance of probabilities, we are able to make that finding.

At the hearing, the worker described an incident on Wednesday, October 28, 2009 whereby she was depositing 5 lb bags of product into a hopper. The job required her to stand on a two-step stool, reach down to the right and lift the bag from a cart located beside her, then pour the product into the hopper opening in front of her, which was higher than shoulder height. The job required a side bending/twisting motion. It was while she was coming down off the stool to grab a bag that she felt a distinct pull in her low back area. The worker recalled thinking to herself: "That was not good," but nevertheless continued to work the remaining 3-4 hours of her shift. She was done for the day at 12:00 midnight and she returned home and went to bed.

The next morning, the worker woke up and felt stiff and sore in her low back, right along the belt line and into her right buttock. When she placed weight on her right leg, she felt a jolt of pain through her thigh and down her leg. She applied a topical cream and took ibuprofen, then reported for work at 3 pm. When at work, the worker asked to be assigned to the "sampling" area which consisted of lighter quality control duties. She still had to stand, but she did not need to move around very much. She was able to work at this station for the next two days, Thursday and Friday.

The worker had hoped that the condition would resolve, but instead, over the weekend, it got worse. On Monday, she returned to work at the same sampling area, but approximately 2 ½ to 3 hours into her shift, she could no longer even do the stationary standing duties. The worker informed her supervisor that she did not feel she could work any longer, and her supervisor asked her to perform sedentary paperwork which would allow her to sit. She agreed to do these duties and worked for the remainder of her shift. The supervisor also advised the worker that a WCB claim should be filed.

The next day, the worker did not go to work and tried to see a doctor, but was unable to get an appointment. The next day, on November 5, 2009, she was able to get an appointment and a report was filed by the doctor. The doctor's first report dated November 5, 2009 diagnoses a lower back strain with mild sciatic nerve impingement. The mechanism of injury described to the doctor is entirely consistent with what the worker reported to the WCB.

The worker explained that she did not immediately file a WCB claim as she thought that the injury was not severe and that it would get better on its own. Also, she did not want to miss any time from work.

When asked about the discussions she had with co-workers, the worker indicated that she is not the type to complain about how she is feeling. Some of her co-workers noticed her altered gait and asked her about it. The worker's evidence was that she told them she was having pain in her leg, but did not volunteer further information as to why she was having pain. The worker indicated that she did not really know her co-workers very well as she had only started working there approximately 1 ½ months prior. When asked specifically about her conversation with co-worker "M", the worker stated that she was certain that she did not tell M about how she hurt herself and suggested that there may have been a misinterpretation. The worker acknowledged that she did tell M that her leg was sore and that she may have mentioned that walking around did not help. The worker advised that one of the things she did to relieve the discomfort was to try to walk off the pain instead of standing in one spot. This may have been what she said to M.

In the panel’s opinion, the worker’s claim for compensation should be accepted. We accept that the worker suffered an acute strain injury at work on Wednesday, October 28, 2009, which progressively got worse. In this regard, the panel finds that the worker's mechanism of injury, in particular the sideways bending and twisting is consistent with her diagnosis of a low back strain that worsened with ongoing activity. The panel found the worker to be credible when explaining why she delayed in reporting her accident and seeking medical treatment. The reporting delay of three working days was not unreasonable, particularly given that the worker had self-modified her duties for Thursday and Friday. It was only on Monday when she could no longer perform her work duties that the worker reported the accident to the employer. When she was able to secure a medical appointment on the following Wednesday, the description of her injury given to the doctor was entirely consistent with what was reported to the WCB.

The evidence which would most strongly tend to negate the worker's claim was the case manager's notes of her conversation with the co-worker M which stated: "(The worker) told (M) that she was unsure how she hurt herself and thought that walking around she might have pulled something. She did not mention a workplace incident." The panel agrees with the worker's suggestion that M may have been misinterpreted and given the other numerous factors which would tend to support claim acceptability, the panel places little weight on the record of the co-worker's comments.

The worker advised the panel that outside of work, she is not involved in any strenuous activities. Her hobbies do not involve running or other physical movement. She could not think of anything outside of her job duties which could have caused her to suffer the strain.

Overall, the panel finds on a balance of probabilities that the worker suffered an acute injury to her lower back on October 28, 2009 when she was loading the hopper at work. She continued to perform lighter duties for the next three days, however her back symptomatology worsened until she had to stop working. It is the panel's finding that the claim is acceptable. The worker’s appeal is allowed.

Panel Members

L. Choy, Presiding Officer
A. Finkel, Commissioner
G. Ogonowski, Commissioner

Recording Secretary, B. Kosc

L. Choy - Presiding Officer

Signed at Winnipeg this 9th day of December, 2010

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