Decision #121/09 - Type: Workers Compensation

Preamble

This appeal deals with a decision made by Review Office of the Workers Compensation Board (“WCB”) which determined that there was no direct relationship between the worker’s psychological condition and her compensable injury of December 4, 2005. A hearing was held on June 17, 2009 to consider the matter.

Issue

Whether or not responsibility should be accepted for the worker’s psychological condition.

Decision

That responsibility should be accepted for the worker’s psychological condition.

Decision: Unanimous

Background

On December 4, 2005, the worker reported that she slipped and fell forward on icy stairs landing onto her right arm and hand. Subsequent file records showed that the worker suffered a Colles fracture of the right wrist and later developed clinical evidence of complex regional pain syndrome or RSD [reflex sympathetic dystrophy] involving her right hand, wrist and upper extremity.

In early February 2008, the case was considered by Review Office based on an appeal submission by a worker advisor who raised a number of issues surrounding the claim, one of which was the worker’s psychological condition and its relationship to her compensable injury. The worker advisor stated,

“[the worker’s] emotional and psychological status has emerged as a significant barrier to her full recovery and return to work. While initially resistant to the case manager’s offers for help, [the worker] is currently being seen by a counselor and psychiatrist from difficulties, in the worker’s opinion, developed as a result of her compensable injury. The WCB has subsequently failed to address this concern.”

As the worker’s psychological condition had not been addressed by primary adjudication, Review Office returned the file back to that department for consideration.

On March 7, 2008, primary adjudication wrote to the treating physicians to gather information regarding the worker’s past and current psychological status. Reports were later received from the worker’s psychiatrist dated January 14, 2008, a counselor dated March 25, 2008 and the family physician which included his chart notes. In addition, the worker was interviewed by a WCB psychiatric consultant on September 17, 2008 and a follow-up opinion was provided on September 23, 2008.

On December 2, 2008, a WCB case manager wrote to the worker to advise that she was unable to find a direct causal relationship between the work injury and the worker’s current psychological condition. In support of her decision, the case manager indicated the following,

“In order to accept responsibility for a psychological or psychiatric condition, it must be established that the mental health condition was directly caused by the compensable injury…I am unable to make this finding. The evidence suggests that your mental health problems are a reaction to workplace stressors, how you feel you have been treated by your employer, and your reaction to how you perceive you have been treated by the WCB. You also have a pre-existing history of depression on at least two occasions prior to this workplace injury.

The current diagnosis of Major Depression appears to be multi-factorial, related to multiple psychosocial stressors including, but not limited to, your perception of mistreatment by your employer and the WCB, and your reaction to decisions made in your case. In addition to suffering some medical complications due to prolonged recovery and ongoing pain, the majority of your history and complaints have been and continue to be related primarily to your interactions and feelings of mistreatment by your employer, the WCB, and the decisions and processes occurring through your claim.

This position is supported by information supplied by [treating psychiatrist], your GP, your employer, as well as the WCB psychiatric consultant’s own examination notes which indicate that “a significant component of the psychosocial issues at hand dealing with the feelings of letdown and disappointment she’s experienced by the processing management of her disability benefits since the compensable injury.”

Reacting to a work injury is different than reacting to the WCB process. Reaction to the process and to external stressors is not compensable. It is my opinion that your psychological problems are not causally related to the compensable injury of December 4, 2005. Therefore, no responsibility can be accepted for any treatments such as psychotherapy, or any associated medication or time loss… psychotherapy and associated medication will be on a transitional basis till (sic) December 31, 2008, inclusive and final.”

On December 11, 2008, the worker advisor appealed the case manager’s decision to Review Office. The worker advisor made reference to file evidence to support his view that the worker’s physical and psychological difficulties were related to her workplace accident and continue to prevent her from returning to work.

On February 20, 2009, Review Office made decisions on four issues brought forward by the worker advisor. In particular, Review Office determined that no responsibility should be accepted for the worker’s psychological condition. Review Office noted that the worker’s primary stressors and reasons for seeking psychological treatment related to the worker’s perception of how she was being treated by the WCB and her employer, and to financial stressors. It stated that these issues do not have a direct relationship to the compensable injury and do not meet the conditions for acceptance of a psychological condition. In making its determination, Review Office indicated the following:

· The first indication that the worker was feeling depressed was noted in a November 2006 doctor’s report where it was indicated that the worker was depressed about not getting physiotherapy treatment. The worker was depressed and frustrated secondary to the WCB’s disregard for her situation.

· A Mental Health Care referral form dated June 14, 2007 stating, “Pt [patient] very depressed. Has RSD rt [right] hand resulting from fracture. Is on WCB & fighting+++. Mood [decreased]”.

· The psychiatrist’s report of January 14, 2008 which documented the worker’s ruminations and anger with respect to her dealings with the WCB and her employer.

· Chart notes from a counselor dated February 8, 2008 documenting the worker’s financial concerns, appeal issues and a need to clarify her medication with the psychiatrist.

· February 14, 2008 chart notes and subsequent appointments direct the worker to be future focused and less focused on issues with the WCB and her employer. No mention was made of the worker’s pain or functional issues as being a reason for her need for counselling.

· Review Office noted that the opinion expressed by the WCB’s psychiatric consultant that there was a relationship between the worker’s psychiatric condition and her compensable injury was made from a psychiatric perspective and without consideration of WCB Policy 44.20.60. After reading the entirety of the psychiatric consultant’s examination notes and opinion, Review Office did not find that there was a direct relationship between the compensable injury and the worker’s psychological condition.

On February 25, 2009, the worker advisor appealed the decisions made by Review Office on February 20, 2009. The worker advisor later advised the Appeal Commission that the only issue he was appealing was the Review Office’s decision to deny responsibility for the worker’s psychiatric condition.

A hearing was held at the Appeal Commission on June 17, 2009. Following the hearing, the panel requested information from a counselor with whom the worker met in 2007 and 2008. Hand written chart notes from the counselor were received and were forwarded to the interested parties for comment.

On July 29, 2009, the appeal panel met further to discuss the case. The appeal panel determined at the meeting that it would await the results of the WCB’s medical investigations regarding the worker’s possible ulnar impaction syndrome/TFCC tear before deciding the issue under appeal.

On October 15, 2009, all interested parties were provided with information that was received bu the panel from the WCB and were asked to provide comment. On November 10, 2009, the panel met again to discuss the case and consider submissions made by the employer’s representative and the worker advisor.

Reasons

Applicable Legislation:

The Appeal Commission and its panels are bound by The Workers Compensation Act (the “Act”), regulations, and policies made by the WCB Board of Directors.

WCB Policy 44.10.80.40, Further Injuries Subsequent to a Compensable Injury (the “Further Injuries Policy”) applies to circumstances where a worker suffers a separate injury which is not a recurrence of the original compensable injury, but where there may be a causal relationship between the further injury and the original compensable injury. The Further Injuries Policy provides:

A further injury occurring subsequent to a compensable injury is compensable:

(i) where the cause of the further injury is predominantly attributable to the compensable injury; or

(ii) where the further injury arises out of a situation over which the WCB exercises direct specific control; or

(iii) where the further injury arises out of the delivery of treatment for the original compensable injury.

A further injury which occurs as a result of actions (for example, medical treatment) known by the worker not to be acceptable to the WCB is not compensable.

The Worker’s Position:

The worker was assisted at the hearing by a worker advisor. It was submitted that the worker’s diagnosed psychiatric condition was a further injury which the evidence supported, on a balance of probabilities, was caused by her compensable injury. It was conceded that there was no evidence to confirm that the worker developed a significant psychological injury directly from the slip and fall incident on December 4, 2005; however, the evidence did show that the worker developed a major depressive disorder as a consequence of the resultant injury, the lack of recovery and ongoing disability. It was argued that it was the injury and the ongoing disability which was predominantly responsible for the worker’s depression. It was the injury that took away the worker’s independence and her ability to be active in home life and work life. It was not the decisions by the WCB or the interactions with the employer. The worker advisor relied on the more recent clinical findings of a TFCC tear to submit that the worker’s injury was more significant than initially thought, and that there was objective verification of the worker’s disability and ongoing complaints of pain. The clinical findings reinforced the opinion of the WCB psychiatric consultant who concluded that the pain and disability from the right arm injury was a significant cause of the development and ongoing severity of the worker’s depressive symptoms. The panel was therefore asked to accept responsibility for the worker’s psychological condition.

The Employer’s Position:

A representative from the employer participated by teleconference. The employer’s position was that the evidence did not establish a direct relationship between the psychological condition and the compensable injury. It was submitted that the worker’s psychological condition was not a direct reaction to coping with her compensable physical impairment. Instead, the evidence, and in particular, the clinical notes of the treatment providers, showed that the worker’s condition was directly related to her perception of mistreatment by the WCB and her employer. The worker’s personality traits drove her to focus most of her attention on how she felt she was being treated rather than using that energy to focus on moving on with her life. The employer noted that the clinical notes reflected improvements and/or deterioration in the worker’s psychological condition and moods depending on the status of the adjudication of her claim. The therapy received by the worker centered on her obsessive focus with her work situation rather than her disability. It was submitted that this supported that the predominant driving factor behind her psychological reaction was not her compensable condition, but the decisions and actions surrounding her claim.

Analysis:

The issue before the panel is whether or not responsibility should be accepted for the worker’s psychological condition. The worker claims that she developed a major depressive disorder secondary to her compensable right hand injury.

In order for the worker’s appeal on this issue to succeed, the panel must find her psychological condition qualifies as a “further injury” under one of the three tests set out in the Further Injuries Policy. The test applicable to the worker’s major depression would be the one contained in paragraph (i), that is, whether or not the cause of the further injury is predominantly attributable to the compensable injury.

The administrative guidelines to the Further Injuries Policy provide as follows:

A subsequent accident or injury may be compensable if a relationship between the original compensable injury and the subsequent injury is established where:

1. The original injury causes or significantly contributes to the subsequent injury. For example, the subsequent injury results from a residual weakness in the area of the original injury (e.g. unstable knee) or from the use of a prosthetic devise or other appliance. The test for whether the subsequent accident is compensable may include whether, on balance of probabilities, the unstable knee caused or significantly contributed to the subsequent accident or whether the prosthetic device/appliance malfunctioned or there was extraordinary risk associated with the use of the device/appliance.

There does not appear to be any real dispute in this case that the worker is suffering from a disabling major depressive psychological disorder. The crux of the issue concerns the cause of the depression. The WCB psychiatric consultant’s report of September 23, 2008 lists the following as contributing causes to the psychiatric diagnosis:

  • Psychosocial factors related to the workplace relationships and insurance claims the worker has had through the accident employer and the WCB;
  • The worker’s perception of how she has been treated over time;
  • Some underlying vulnerability to Depression;
  • Some Axis II personality traits;
  • The right arm injury and the degree of pain and limitation in motion; and
  • Impairment she has experienced due to the pain.

At the time when the September 23, 2008 opinion was rendered, the worker’s physical diagnosis was thought to be complex regional pain syndrome. Subsequent to the hearing, in October, 2009, the WCB completed further medical investigation into the worker’s right arm injury and a new diagnosis of a TFCC tear was identified and accepted as compensable. It was also noted that the worker now had advanced degenerative changes present in her right wrist, as osteoarthritic involvement, likely with some enhancement as a result of the injury, and there was some evidence of ulnar impaction.

According to a medical opinion provided by a WCB medical advisor dated October 1, 2009, the previous diagnosis of complex regional pain syndrome is normally expected to be improvable by reactivation and remobilization of the wrist. However, with the presence of the other conditions in the wrist (osteoarthritis, TFCC tear and ulnar impaction), this may not be possible. When the history of the worker’s claim is reviewed, one can see that pressure was placed on the worker to engage in more aggressive rehabilitative efforts, such as more vigorous physiotherapy. The worker resisted these efforts, citing increased pain. In hindsight, while the push to mobilize the worker was appropriate given the initial diagnosis, it is now apparent that with the presence of a TFCC tear, this was medically not the right approach for this worker; the increased pain and lack of recovery no doubt frustrated the worker and also contributed to her psychological condition.

After reviewing the evidence as a whole, the panel is satisfied, on a balance of probabilities, that the pain and disability arising from the worker’s compensable right hand injury significantly contributed to the development of her major depressive disorder. While we acknowledge the employer’s arguments that most of the counselor’s clinical notes focused on the worker’s frustration in dealing with the WCB and her employer, the panel feels that her physical right wrist injury was still enough of a factor in the development of her depression. In making our decision, we acknowledge the complexity of determining the etiology of a psychological condition, and the multi-factorial nature of the diagnosis. We are, nevertheless, satisfied that the pain and limitation which the worker experienced was a significant contributor and that the depression can considered to be predominantly attributable to the worker’s reaction to coping with the sequelae of her right wrist injury.

For the foregoing reasons, we find that the worker suffered a further injury as a result of her compensable injury and accordingly, responsibility should be accepted for the worker’s psychological condition. The worker’s appeal is allowed.

Panel Members

L. Choy, Presiding Officer
A. Finkel, Commissioner
P. Walker, Commissioner

Recording Secretary, B. Kosc

L. Choy - Presiding Officer

Signed at Winnipeg this 17th day of December, 2009

Back