Decision #16/09 - Type: Workers Compensation
Preamble
The worker filed a claim with the Workers Compensation Board (“WCB”) for noise induced hearing loss. Her claim for compensation was denied by primary adjudication and Review Office on the grounds that neither was able to establish that the worker was exposed to sufficient noise in the workplace. The worker disagreed and filed an appeal with the Appeal Commission. A hearing was held on November 18, 2008. Following the hearing, the appeal panel requested additional information from the employer which was later received and shared with the worker. On January 5, 2009, the panel met again to further consider the worker’s appeal.Issue
Whether or not the claim is acceptable.Decision
That the claim is not acceptable.Decision: Unanimous
Background
In March 2007, the worker reported to the WCB that she experienced a gradual hearing loss which she related to the use of a “synchro searching machine” during her employment with the accident employer between 1956 to 1968 and 1974 to 2002.
The audiologic report on file dated May 8, 2007 reported that the worker suffered from moderate to profound sensorineural hearing loss bilaterally.
On May 4, 2007, a WCB adjudicator asked the employer to provide the WCB with noise level surveys for the synchro searching machine.
On July 2, 2007, the worker was advised that the WCB was unable to accept her claim for noise induced hearing loss as a noise level survey performed on the current equipment being used by the employer indicated that the noise generated was within normal hearing limits.
On July 10, 2007, the worker provided the WCB with the names of two individuals to corroborate her position of the noise levels generated by the equipment used in a work area called “the vault”. The WCB adjudicator then contacted the two individuals and the following information was obtained:
- The first co-worker likened the machine used by the worker to that of a regular printer or photocopier. He stated there was constant clicking and whirring noise but the noise would not have been loud. He indicated that the worker’s job position was not one that required hearing protection or would even be considered for a hearing assessment;
- The second co-worker indicated that the work environment was not noisy and there were no noise level studies done. She noted that the worker’s position did not require her to have hearing protection or a hearing conservation program.
On September 18, 2007, the WCB adjudicator advised the worker that no change would be made to the previous decision as the two co-workers were unable to confirm that the worker was exposed to noise in the workplace. On December 14, 2007, the worker appealed the decision to Review Office.
In a memorandum dated January 4, 2008, Review Office asked primary adjudication to obtain and consider additional specific information before it would become involved in the case.
Subsequent file records showed that the WCB adjudicator contacted several co-workers to obtain additional information. In a decision letter dated February 14, 2008, the adjudicator noted that the synchro searching machines used by the worker were no longer available and that these machines were deemed to be quieter than the newer machines. It was indicated that noise level surveys of the newer machines in 2007 were reported to be within normal hearing levels and workers did not require hearing protection when working with these machines. Based on these factors, the adjudicator was unable to confirm the worker’s noise exposure and was unable to overturn her previous decision.
On June 10, 2008, Review Office confirmed that the worker’s claim for noise induced hearing loss was not acceptable. Review Office stated there were no available noise surveys for the synchro searching machines, however, testing performed in 2007 on similar equipment currently in use produced readings of 75 to 76 decibels. It noted that the worker had provided numerous names of co-workers who she felt could attest to the high levels of noise that she worked in but none of them were able to support her contention that she worked in a noisy environment. Based on the available information, Review Office was unable to establish that the worker was exposed to sufficient noise in the workplace to allow her claim to be accepted given the criteria identified in WCB Policy 44.20.50.20, Hearing Loss. On July 28, 2008, the worker appealed the Review Office’s decision to the Appeal Commission and a hearing was arranged.
Reasons
Applicable Legislation
The Appeal Commission and its panels are bound by The Workers Compensation Act (the “Act”), regulations and policies of the Board of Directors. Under subsection 4(2) of the Act, a worker who is injured in an accident (as defined under the Act) is entitled to wage loss benefits for the loss of earning capacity resulting from the accident.
Long term hearing loss claims are adjudicated under the “occupational disease” provisions of the Act. Subsection 1(1)(c) defines an “accident” as including an occupational disease. This subsection later defines occupational disease as: “a disease arising out of and in the course of employment and resulting from causes and conditions
(a) peculiar to or characteristic of a particular trade or occupation; or
(b) peculiar to the particular employment;”
As to the relevant hearing loss policies for this case, the panel notes that the WCB has established May 8, 2007 as the claim date, being the date when an audiogram first confirmed a hearing loss. This particular date means that WCB Policy 44.20.50.20, Hearing Loss (the “Policy”) will apply, as it deals with claims established after April 1, 2000. The Policy states in part that:
2. Claims for long-term exposure to noxious noise may be considered and paid on the basis of a claimant’s exposure with employers who are or had been registered in Manitoba.
Not all hearing loss is caused by exposure to noise at work. The WCB will be satisfied that hearing loss occurred at work when a worker is exposed to noxious noise at work for a minimum of two years, based generally upon an average of 85 decibels for 8 hours of exposure on a daily basis. For every increase in noise level of 3 decibels, the required exposure time will be reduced by half.
Worker’s Position
The worker’s evidence was that she worked for the accident employer for 40 years, and for 26 of those years, she worked with the machines constantly, eight hours per day. She identified the noise as being the worst during the period 1974 (when she returned from a six year absence from the workplace to have her children) to approximately 1983, when the employer moved to a new location. During that 9 year period, she worked in an area referred to as “the vault”. There were several synchro machines located in the vault and they made a loud noise, which she likened to a motorboat. The worker denied that the noise was like a photocopier. She also alleged that since the machines were located in the vault, the noise was amplified. When they moved to the new building, the machines were replaced with newer models which still made constant noise, but were not as loud. When asked when she started to notice that her hearing was not good, the worker indicated it was in about 2000. She attributed her hearing loss to the constant exposure to noise for 26 years of working with the synchro machines.
Analysis
The worker in this case is seeking to establish that her bilateral hearing loss relates to her employment between the years 1956 to 1968 and 1974 to 2002. In order for the worker’s appeal to be successful, the panel must find that during the course of her employment with the accident employer, the worker was exposed to levels of noxious noise set out the Policy. On a balance of probabilities, we are not able to make that finding.
The worker alleged that the machines with which she worked caused a significant amount of noise which contributed to her hearing loss. Unfortunately, due to the passage of time, the machines have been replaced and upgraded with newer models and so noise level testing cannot be conducted on the equipment. A noise level survey was conducted on the newer equipment on July 2, 2007, which indicated noise levels of 75 – 76 decibels. These levels are significantly lower than the Policy requirements of an average of 85 decibels. The recollection of a co-worker was that the old machines were quieter than the new ones. In the worker’s opinion, the old machines were louder. Another co-worker also thought that the old machines were noisier. In the circumstances, we are not able to place much weight on the results of the noise level survey.
Following the hearing, the panel requested the employer to make investigation into the manufacturer and model number of the equipment, but after 30 years, that information is no longer available. No record was kept regarding the machines.
As there is no technical information available to corroborate the worker’s position on the amount of noise in the workplace, the panel must rely on the secondary evidence of co-workers. None of the co-workers who worked side by side with the worker could be located or reached by the WCB. The WCB did speak with four individuals who worked in the same department as the worker during the time in question and were familiar with the workplace environment (although none worked directly with the machines). Their observations were as follows:
- Co-worker 1: the noise from the machine was like the noise from a regular printer or photocopier. There was lots of clicking and whirring, but it was not loud. The noise would have been constant, but not loud. It was not a position that required hearing protection, or would even be considered for a hearing assessment.
- Co-worker 2: it was not a noisy work environment. There were no noise level studies done. The position did not require hearing protection or a hearing conservation program.
- Co-worker 3: the machines made a whirring noise, but it was not a loud noise. Working in the vault was not a noisy environment.
- Co-worker 4: There was a lot of office noise. The synchro machines made a humming noise that was constant. The older machines may have been as noisy as a photocopier, but the newer machines were not.
In order for a claim for long-term exposure to noxious noise to be accepted, a worker must be exposed to noise levels of 85 decibels for 8 hours per day, over a period of at least two years. On a balance of probabilities, we are unable to find that this criteria is met. The noise level survey shows levels well below 85 decibels, but in any event is of limited relevance given the change in models and the conflicting evidence as to how the noise level compared to the older machines. The secondary evidence of all the available co-workers does not corroborate the worker’s allegations that the noise levels in her work area were high. It is therefore the panel’s decision that the worker’s hearing loss claim is not acceptable. The appeal is dismissed.
Panel Members
L. Choy, Presiding OfficerA. Finkel, Commissioner
M. Day, Commissioner
Recording Secretary, B. Kosc
L. Choy - Presiding Officer
Signed at Winnipeg this 19th day of January, 2009