Decision #126/08 - Type: Workers Compensation
Preamble
The worker reported to the Workers Compensation Board (“WCB”) that she injured her low back and shoulder on July 27, 2006, when a co-worker slammed a cart into her during the course of her employment. Following an investigation into the case, primary adjudication and Review Office were unable to establish that a work related accident occurred on July 27, 2006. The worker disagreed and filed an application to appeal with the Appeal Commission. A hearing was then held on May 28, 2008.Issue
Whether or not the claim is acceptable.Decision
That the claim is acceptable for a low back injury.Decision: Unanimous
Background
On July 27, 2006, the worker reported that a co-worker slammed a cart into her low back region as she was doing pots and pans at a sink. A few minutes later, the same co-worker threw two plate lids at her which struck her left shoulder. The worker indicated that this particular co-worker hated her and harassed her at work and that she complained about it to her employer but nothing was done about it.
The Employer’s Accident Report indicated that a low back injury occurred to the worker on July 27, 2006 and was reported on August 3, 2006. The worker stated that a co-worker intentionally smashed a Rubbermaid 3-tray cart into her back and threw two plate lids that landed on her back and shoulder area. The employer stated that the incident was still under investigation. The co-worker’s rendition of the incident totally conflicted with the injured worker’s report. The employer noted that the worker attended work on July 29, July 30 and August 2, 2006. She absented herself on August 1 due to a misunderstanding of the schedule. The worker did not make any mention during these days of an incident that caused her to sustain an injury or an altercation with a co-worker. A doctor’s note dated August 3 indicated that the worker was unable to work from August 1 to August 8. The worker had earlier requested vacation from August 4 to August 14 and it was only able to accommodate the request commencing August 12.
The worker sought medical treatment from a physician on August 3, 2006 with complaints of pain and stiffness in her low back. The worker described her injury as “struck with a cart in her lower back”. The diagnosis rendered was a low back strain.
The worker also sought treatment from a physiotherapist on August 10, 2006. He reported that the worker complained of neck and back pain with an injury date of July 27, 2006. The diagnosis rendered was a contusion to the low back and strain of the cervical spine.
On August 11, 2006, the employer advised the WCB that the worker filed a police report and a report with the Human Rights Commission.
On August 29, 2006, the employer’s executive director indicated that he discussed the altercation with the co-worker. The co-worker indicated that she had been walking with some items in her arms and the cart was pushed towards her. The worker walked into the cart and the lids on the top of the cart fell off and landed on the worker’s shoulders. The employer was not aware of any witnesses to the accident. He noted that some other co-workers in the next room heard some voices but nothing further. The employer said he was aware of a history of problems between the two co-workers for a period of 2 to 2.5 to 3 years. He was aware of verbal altercations between the two but never anything physical.
The worker described the mechanism of injury to a WCB adjudicator on September 12, 2006. The worker said she was working at the sink and she saw the co-worker push the cart towards her. She was hit in the back with the handle or the corner of the cart. The co-worker was swearing. The worker indicated there was a rack about 1’ behind her and her back was to the rack. She felt something land on her left shoulder twice. She said the rack was full. She did not believe it was possible for the two items to have fallen off the rack. She stated the co-worker must have thrown the plate lids but she did not actually see the co-worker throw the lids. The worker reported that she told at least two other co-workers of her low back and left shoulder injuries. The week following the date of accident, she mentioned her injuries to two union representatives but could not remember their names.
On September 28, 2006, the WCB adjudicator spoke with the accused co-worker. The co-worker stated that she was walking with dishes in her hand and she used her foot to push the cart forward and out of her way. The cart did not hit the worker. The worker was standing to the side and the only way the cart could move was straight ahead. She did not throw lids at the worker nor did she see lids fall off the rack onto the worker. The co-worker advised that the worker was difficult to work with and has had difficulties with many other co-workers.
On September 15, 2006, a WCB adjudicator spoke with the treating physiotherapist by telephone. He stated that when he saw the worker on August 10, 2006, she explained that a co-worker rammed her in the back with a food cart. The worker did not describe the co-worker throwing lids at her. The physiotherapist indicated that he often did not ask for a detailed mechanism of injury, only the basics. He also indicated that the worker’s neck and shoulder were sore when she was first seen and he associated this with a whiplash sort of injury. When the worker was hit by the cart, her head would have gone back causing strain to her neck.
The WCB adjudicator contacted three different co-workers who were identified by the worker as being aware of her injuries. All three co-workers were unable to confirm that the worker was injured on July 27, 2006.
In a decision dated October 19, 2006, the worker was advised by her adjudicator that the WCB was unable to establish that her low back and left shoulder injuries arose from a workplace accident on July 27, 2006. The adjudicator noted that the worker continued to perform her regular duties from July 27, 2006 to August 2, 2006. She did not report an injury to her employer nor did she seek medical treatment until August 3, 2006. There were no co-workers who were able to confirm the worker’s injury. On May 28, 2007, the worker appealed this decision to Review Office.
On June 12, 2007, Review Office confirmed that the worker’s claim for compensation was not acceptable. Review Office indicated in its decision that because of conflicting information and the lack of witnesses or co-workers aware of ongoing complaints, the evidence did not establish that a work related injury occurred. Review Office further commented that the medical information did not support the worker sustained an incident at work. It noted that the initial medical reports provided a diagnosis of low back strain but there was no mention of a shoulder injury until sometime later. By September 2006, the worker complained of neck, hip and left leg pain in addition to her back and left shoulder difficulties. The physician authorized time loss from July 2006 through to March 2007. Review Office stated this excessive time period would not be due to a mild back strain or contusion.
On October 25, 2007, a worker advisor appealed the above decision to the Appeal Commission.
In January 2008, the Appeal Commission requested and received a copy of the police report that was filed by the worker.
On May 28, 2008 a hearing was held at the Appeal Commission. At the conclusion of the hearing, the employer provided the appeal panel with a copy of the investigation report from The Manitoba Human Rights Commission dated September 13, 2007.
On May 28, 2008, the appeal panel requested additional information from the employer prior to discussing the case further. This information was received and was provided to the worker advisor for comment. The worker advisor was also asked to provide any comments he wished to make with respect to the September 13, 2007 Human Rights Commission report.
On July 15, 2008, the panel met further to discuss the case and decided to request additional information from the treating orthopaedic specialist.
On August 1, 2008, all interested parties were provided with copies of the information that was submitted by the orthopaedic specialist and were asked to provide comment. On September 4, 2008, the panel met to render its final decision and considered a submission from the worker advisor dated August 6, 2008.
Reasons
Applicable Legislation
In adjudicating this appeal, the panel is bound by The Workers Compensation Act (the Act), regulations and policies of the WCB’s Board of Directors.
As this appeal deals with claim acceptance, subsection 4(1) is applicable. It provides that compensation is payable where a worker is injured by an accident arising out of and in the course of employment. For a claim to be acceptable as an accident, the claim must satisfy the requirements of subsection 1(1) which defines accident as follows:
"accident" means a chance event occasioned by a physical or natural cause; and includes
(a) a wilful and intentional act that is not the act of the worker,
(b) any
(i) event arising out of, and in the course of, employment, or
(ii) thing that is done and the doing of which arises out of, and in the course of, employment, and
(c) an occupational disease, and as a result of which a worker is injured;
Worker’s Position
The worker attended the hearing with a worker advisor who made a presentation on her behalf. The worker answered questions from her representative and the panel.
In answer to questions the worker described her job duties as a dietary aide. She described the incident which led to her injury. She said that a co-worker pushed a cart into her back. She said she saw the co-worker removing her hand from the cart handle when it hit her back. She believed that the co-worker intentionally pushed the cart into her back. In addition to the cart hitting her, she said that two lids hit her left shoulder. She thought the co-worker threw the lids but acknowledged that she did not see the co-worker throw them. She was unsure of the weight of the lids but did not dispute the employer representative’s estimate that the lids weighed under one pound, although she thought some new lids are heavy.
The worker advised that she and the co-worker have had problems in the past. She said that she is afraid of the co-worker.
The worker’s representative submitted that the information confirms there was an incident at work. He noted that the worker believes the co-worker intentionally pushed a cart into the worker’s back and that the co-worker denies she did so. He stated that whether it was intentional or not, there is evidence to confirm that the cart did strike the worker.
The representative submitted that the worker’s evidence has been consistent and that the co-worker’s evidence is full of inconsistencies and should be regarded as highly suspect.
The representative submitted that medical evidence establishes that the worker suffered an injury following the incident. He noted that the doctor’s first report provided a reported mechanism of injury consistent with the worker’s description and provided objective evidence of an injury.
Regarding the investigations by other parties, the representative noted that the other parties were considering whether the co-worker’s actions were deliberate while the WCB need only find that the incident occurred and the worker was injured. He said it was irrelevant whether it was intentional or accidental.
In a written submission dated August 6, 2008, the worker’s representative argued that while the information from the treating specialist, obtained by the panel after the oral hearing, provides insight into the worker’s medical history, it does not speak to the issue of whether the claim is acceptable.
Employer’s Position
The employer was represented by an occupational therapist and its executive director.
The occupational therapist made a presentation on behalf of the employer. The representative noted that the worker did not report the incident at the time and continued to work her regular duties on July 29, 30 and August 2.
He submitted there is no evidence to support that the incident reported by the worker occurred as described by the worker. He noted that several parties: the Winnipeg Police Service, Manitoba Human Rights Commission, WCB and the employer, investigated the worker’s allegations and independently reached the conclusion that there was not enough evidence to support the worker’s version of the incident.
The employer’s representative noted that the co-worker denies the worker’s allegations and that other workers were unable to corroborate the worker’s version of events. He stated there is very little objective medical evidence to support the worker’s claim beyond her subjective complaints of pain.
The employer representative acknowledged that the evidence establishes that some sort of altercation occurred but not in the manner described by the worker. He said there is a personality dispute between the worker and co-worker and that steps have been taken to address this.
Analysis
The issue before the panel was whether the worker’s claim is acceptable. For the appeal of this issue to be successful, the panel must find that the worker suffered personal injury by accident arising out of and in the course of employment. The panel did find that the claim is acceptable as it involves an injury to the worker’s low back. However, the panel did not find that the worker sustained an injury to her shoulder and neck while at work.
The panel finds, on a balance of probabilities, that the worker was struck from behind by a cart while working and injured her low back. The panel accepts the worker’s evidence that a cart hit her in the back. The panel notes this is consistent with the worker’s description of accident provided to her physician on August 3, 2006. The panel notes that the worker claimed a co-worker intentionally pushed the cart into her back. In a report to the police, the co-worker acknowledged that she kicked a cart that was blocking her way but denies that it hit the worker. The panel accepts that the cart hit the worker in the low back area and that an accident occurred, however, makes no finding on whether the cart was intentionally pushed into the worker.
To find that there is an acceptable claim, the panel must find that the worker sustained an injury. The panel was able to find that the worker injured her low back but did not find any other injury. In making this decision the panel notes that the worker saw her physician on August 3, 2006, and reported that she was “struck with a cart in the lower back”. The diagnosis provided by her physician is a low back strain. The physician refers to objective findings to support this diagnosis. However, the panel notes there are no other accidents, injuries or symptoms noted.
Regarding the extent of the injury, the panel finds that the injury to the low back was not significant. The worker was able to work at her regular duties on July 29, 30 and August 2 before seeing her physician on August 3, 2006. The physician diagnosed a low back strain. The panel notes that in an August 9, 2006 report, the physician states the worker is not able to work and is not likely to return until after September 5, 2006. On August 29, 2006 a WCB staff member wrote to the physician and asked him to identify medical restrictions. The physician noted in a report dated September 6, 2006, that the worker was disabled and was not able to resume modified duties but did not identify restrictions on her return to work. In the opinion of the panel, these reports do not suggest a serious long term disability. The panel also notes there is evidence of a pre-existing condition and that the specialist who treated the worker before and after this injury commented in a September 27, 2007 report, that the worker had low back pain 15 years ago followed by occasional episodes of low back pain that have lasted for a few months. The medical information on the file does not suggest a sustained aggravation of the worker’s back but rather a pattern of exacerbations of low back symptoms which resolved relatively quickly. The panel notes that this pattern continued subsequent to this incident.
Dealing with a possible neck injury, the panel notes that the worker’s physiotherapist reported to WCB staff that the worker sustained a whiplash sort of injury. He said that when she was hit by the cart her head would have gone back causing a strain to her neck. The panel does not place any weight on this explanation as it does not find that the blow from the cart was of such intensity as to cause a whiplash injury and finds that the worker did not injure her neck in the accident. As noted previously, the worker did not complain of a neck injury when she first saw her physician after the accident, and in fact worked her regular duties subsequent to the workplace incident.
Dealing with a possible shoulder injury, the worker also complained of shoulder problems arising from being hit in the shoulder by plate warming lids which she thought the co-worker had thrown at her. At the hearing, the worker told the panel that she did not see the co-worker throw the lids. The panel is unable to find that the worker was injured by lids hitting her left shoulder. In reaching this decision, the panel notes there is no mention of a shoulder injury or being hit by lids when the worker reported to her physician. As well, there were no findings pertaining to the shoulder area, and no medical evidence or diagnosis on file to support a causal relationship between the worker’s ongoing shoulder complaints and the alleged mechanism of injury.
The panel noted a suggestion that the worker had fabricated the incident in order to obtain time to travel out of province. The panel specifically rejects this allegation and finds the evidence supports that an accident occurred.
The appeal is allowed.
Panel Members
A. Scramstad, Presiding OfficerA. Finkel, Commissioner
M. Day, Commissioner
Recording Secretary, B. Kosc
A. Scramstad - Presiding Officer
Signed at Winnipeg this 26th day of September, 2008